Return, Refund & Exchange Policy
Your 100% satisfaction is important for us at Knot Your Type,If you have any problem regarding the product kindly mail us at email@example.com We will try our best to assist you.
Important things to note :
- Personalised products are Made to Order, hence we cannot issue a refund/replacement once the order has been place.
- We cannot allow changes to any orders once placed. We will try to make the changes if requested, however there is no guarantee that the same will be done after 1 Working day placing the order.
Returns/ Replacements :
- Product Lost in Transit
- Product was Damaged by Shipping Partner
- Produt Damaged Due to Any Unfortunate Incident
Cancellation & Refund Time Period – You can cancel the order within 1 Hour of placing your order, once the cancellation is processed you will get back the refund in 7-10 working days in your respective payment method only.
Returns Time Period (Non Personalised Prodcuts Only) – You can return the order within 2 Days of receiving the damage or wrong product, and new product will be shipped within 7-10 Days once we received the return.